Privacy Policy

IceVerse (“IceVerse,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit inquiries through our contact forms, subscribe to updates, or otherwise interact with us online in connection with our business and AI-related offerings (collectively, the “Services”).

By using the Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our website and do not submit personal information to us.

We may collect the following categories of information:

• Information you provide directly. For example, when you contact us, we may collect your name, email address, company name, job title, phone number, and the content of your message. If you sign up for communications, we may collect your email address and preferences.
• Technical and usage data. When you browse our website, we may automatically collect information such as IP address, browser type and version, device type, operating system, referring URLs, pages viewed, and approximate location derived from IP address.
• Cookies and similar technologies. We may use cookies, pixels, and similar technologies to remember preferences, analyze traffic, and improve site performance. Where required by law, we will obtain consent before using non-essential cookies.

We use the information we collect to:

• Respond to inquiries and provide customer support;
• Send administrative messages, updates about our company, and—where permitted—marketing communications you have opted into;
• Operate, maintain, and improve our website and Services, including analytics and security monitoring;
• Comply with legal obligations, enforce our terms, and protect the rights, safety, and property of IceVerse, our users, and others;
• Aggregate or de-identify information for benchmarking, reporting, and product improvement where permitted by law.

We do not sell your personal information. We may share information in the following circumstances:

• Service providers. With vendors who assist us with hosting, analytics, email delivery, customer relationship tools, security, and similar functions, subject to contractual safeguards.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
• Legal requirements. When required by law, subpoena, or governmental request, or when we believe disclosure is necessary to protect rights, safety, or integrity.
• With your consent. When you direct us to share information or otherwise consent.

We implement administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, or alteration. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.

We retain personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention include the nature of the data, legal obligations, and ongoing business needs.

Depending on where you live, you may have rights regarding your personal information, such as the right to access, correct, delete, restrict processing, or object to certain processing. You may also have the right to lodge a complaint with a supervisory authority.

To exercise applicable rights, please contact us using the details in the “Contact us” section below. We may need to verify your identity before fulfilling certain requests.

IceVerse may process and store information in countries other than your country of residence. Where we transfer personal data across borders, we take steps consistent with applicable law to ensure appropriate safeguards are in place.

Our Services are not directed to individuals under 16 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will take steps to delete it.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest version. We encourage you to review this page periodically. Continued use of the Services after changes constitutes acceptance of the updated policy, where permitted by law.

For questions about this Privacy Policy or our privacy practices, please reach out through our contact page.